complaint

My flight was canceled while I was already at the gate. The airline rebooked me for the next day—am I entitled to a free night in a hotel?

There’s nothing quite like sitting at the gate, feeling that pre-flight optimism…only to hear the dreaded announcement: “This flight is canceled.” You barely have time to blink before your phone lights up with a rebooking for tomorrow. But what happens tonight—does the airline owe you a hotel?
December 4, 2025 Jesse Singer

Ranking The States Where People Complain The Most—According To Data

Based on national survey data, these are the states where people vent the most—about…well, about pretty much everything. It’s part science, part sass, and totally relatable.
November 18, 2025 Jesse Singer

Airlines Are Introducing New Policies For Plus-Sized Passengers In 2026

Picture this: you’re buckled into a window seat when two larger passengers beside you ask to raise the armrest so they can spread into your space. You refuse—and the internet explodes.
September 11, 2025 Jesse Singer