complaint

Red haired man showing a laptop screen

I’m looking at an Airbnb to rent for a while, but it has a "no shoes indoors" policy with a $250 fine. Is that enforceable?

Can an Airbnb host really charge a $250 no-shoes fee? Learn when house-rule fines may be enforceable and what guests should know before booking.
July 31, 2026 Allison Robertson
States Complain Intog

Ranking The States Where People Complain The Most—According To Data

Based on national survey data, these are the states where people vent the most—about…well, about pretty much everything. It’s part science, part sass, and totally relatable.
November 18, 2025 Jesse Singer
Sickpassengerinternal

I asked to be seated away from a coughing passenger, but the flight attendant said no. I lost my vacation sick in bed. What can I do?

If you obviously caught a cold from someone on your flight and it ruined your vacation, can you get reimbursed by the airline?
April 1, 2026 J.D. Blackwell
Flight Canceled Do They Pay For Hotel Intog

My flight was canceled while I was already at the gate. The airline rebooked me for the next day—am I entitled to a free night in a hotel?

There’s nothing quite like sitting at the gate, feeling that pre-flight optimism…only to hear the dreaded announcement: “This flight is canceled.” You barely have time to blink before your phone lights up with a rebooking for tomorrow. But what happens tonight—does the airline owe you a hotel?
December 4, 2025 Jesse Singer
Airlines Big Passengers Intog

Airlines Are Introducing New Policies For Plus-Sized Passengers In 2026

Picture this: you’re buckled into a window seat when two larger passengers beside you ask to raise the armrest so they can spread into your space. You refuse—and the internet explodes.
September 11, 2025 Jesse Singer