Jane O'Shea articles

Woman and family on dock watching cruise ship depart

I missed my cruise departure because of a flight delay, and nobody would reimburse me. Do I have any more options?

You arrive at the cruise terminal only to see your cruise ship disappearing over the horizon. Your flight delay turned a long-awaited vacation into a stressful and expensive ordeal. Many travelers assume someone will cover the losses, but the reality is often far more complicated.
June 12, 2026 Jane O'Shea
Woman with red nails covering mouth with hands at airport terminal under curved glass canopy; surprise.

I read about the “airport theory” trend online and tried it out. I ended up missing my flight. Is there a way to get a refund?

Airport theory looked like the perfect shortcut for people who hate waiting at the gate. The idea spreading online is simple: arrive close to departure, glide through the airport, and board with little wasted time. It sounded bold, efficient, and a little ridiculous. That last part should have been my warning.
June 8, 2026 Jane O'Shea

I filled up the rental car less than 10 miles before dropping it off. The gauge was on full, but they billed me $20. Can they do this?

You returned the rental car with a full tank, but the agency billed you extra anyway. Now what?
May 5, 2026 Jane O'Shea

My flight landed early, but we sat on the tarmac for two hours waiting for a gate. Do passengers have any rights here?

The good news is your flight got in early. The bad news is your plane was stuck on the tarmac waiting for a gate. Can you get compensation?
March 25, 2026 Jane O'Shea

The carved city of Petra is a wonder of architecture—and engineered to help its residents thrive in a brutal desert climate.

The ancient carved city of Petra is beautiful, but it was also engineered for maximum livability in a harsh environment.
March 18, 2026 Jane O'Shea